Albertsons Shakes Up Leadership Amid Weak Quarter
Albertsons shakes up leadership with new regional operating model to improve execution and accountability in grocery services.

Albertsons announced a new regional operating model on Thursday, consolidating its former 11 divisions into four larger regions while centralizing center‑store merchandising across its roughly 2,200 locations.
Restructuring aims to tighten accountability
CEO Susan Morris told investors that the shift, called “ACI Edge,” is intended to sharpen accountability and improve execution in areas she said matter most to shoppers, such as fresh service, store standards, local merchandising and community connection.
Under the new layout, the company will manage stores in California; a combined Portland‑Seattle region; a South region that includes the United Supermarkets banner; and an East region that now houses Jewel‑Osco and Shaw’s.
The retailer emphasized that it does not plan to realign individual stores or districts as part of the change. Local markets will still decide on fresh‑merchandise offerings, preserving some degree of autonomy despite the broader regional oversight.
Each of the four regions will be led by an executive with “end‑to‑end responsibility for performance.” This move is meant to provide clearer lines of authority.
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A single merchandising organization will also handle supplier relationships, which the company hopes will leverage its scale to improve supply‑chain operations and technology.
Financial pressures and leadership transition
Albertsons reported a nearly 1% decline in comparable‑store sales and flat net‑sales growth for the first quarter of fiscal 2026.
President and CFO Sharon McCollam attributed the 0.8% drop in identical sales to reduced spending by lower‑income shoppers and the impact of the federal Inflation Reduction Act, which has curtailed pharmacy revenue for many grocers. Lower egg prices also weighed on sales, noting that without those headwinds the chain would have posted positive same‑store growth.
Following the earnings release, the company announced that McCollam will retire later this year but will stay in her role until a successor is named. Afterward, she will serve in an advisory capacity through the end of the fiscal year on February 27, 2027.
Albertsons lowered its full‑year same‑store sales outlook, now projecting a decline between 0.5% and 1.5% after previously expecting flat or modest growth. The guidance adjustment reflects the weaker quarter and the broader market environment.
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In addition to the organizational overhaul, Morris said the retailer will accelerate investments aimed at lowering prices for shoppers. While the reallocation of funds may compress earnings in the short term, the company expects the strategy to boost traffic, units sold and customer loyalty over the longer run.
“We’re being clearer than we’ve ever been before with our manufacturing and vendor partners on the centralization of center store,” she added. “We expect them to lean in.” The comment signals a push for suppliers to absorb more of the cost of keeping shelf prices low.
Albertsons is also searching for a replacement for McCollam, who came out of retirement to join the chain in September 2021. The board seeks a “transformational leader who combines exceptional financial acumen with a strategic vision to drive sustainable growth and long‑term value,” according to Morris.
Shares fell more than 23% in trading.
For observers, the restructuring highlights a broader trend among large retailers to simplify complex hierarchies in hopes of responding more quickly to price‑sensitive consumers. By concentrating decision‑making and aligning merchandising with a smaller set of regional leaders, Albertsons hopes to reduce operational redundancies and improve its ability to compete with discount chains that dominate the market.


